Shipping Methods

Ceauture cooperates with DHL, PostNL and DPD for her (international) shipments.

Small orders (1 product) within the Netherlands and Belgium are packed in a fashion pack and shipped as letterbox items. This is not only beneficial to the environment, but also easier for you as a customer since you do not have to remain at home to receive your order.

Larger orders (more than 1 product) and orders towards other foreign countries are packed in FSC-certified boxes and shipped as a parcel. In case you are not present at the moment of delivery, the carrier will try to deliver the package at your neighbors or at a service point. The carrier will then leave a card in your letterbox.

Tip: are you often away from home? Try a service point delivery or have your order delivered to your work, family or acquaintances.

 

Shipping Costs

The Netherlands

No shipping costs are charged for deliveries within the Netherlands.

European Union

For deliveries within the European Union, the shipping costs are €7,95. For orders above €175,- delivery is free of charge.

Rest of the world

For deliveries to the rest of the world, the shipping costs are €19,95. For orders above €300,- delivery is free of charge.

 

Delivery Time

We are doing everything we possibly can to deliver your order as soon as possible and in accordance with the agreement.

The Netherlands

For deliveries within the Netherlands the delivery time is usually 1-2 business days, counted from the day the order is confirmed.

European Union

For deliveries within the European Union the delivery time is usually 2-5 business days, counted from the day the order is confirmed.

Rest of the world

For deliveries to the rest of the world the delivery time is usually 3-7 business days, counted from the day the order is confirmed.

The abovementioned delivery periods are subject to change and indicative. The delivery periods can unintentionally increase due to unexpected circumstances or busy times at the delivery service.

Delayed delivery

We are doing everything in our power to deliver your order within the abovementioned delivery times. When a delivery is delayed, we will try to inform you as soon as possible.

 

Shipment Tracking

When your package is on its way, you will receive a shipping confirmation e-mail with a tracking link of that shipment. Please note that the tracking link works from the moment we have printed the label of your package. You can track your order by logging into your Ceauture account as well.

 

Customs & Duties

We would like to point out that for international deliveries additional costs can arise, such as bank charges, taxes and/or customs duties. These costs will be at the client’s expense.

For more information on the delivery of your order we would like to refer you to our General Terms and Conditions.